Terms of Use

Welcome to VaaniKosh Digital Platform

The terms and conditions as set out herein (“Terms”) constitute an agreement between VAANIKOSH INNOVATIVE SOLUTIONS (OPC) PRIVATE LIMITED (“VaaniKosh”, “we”, “us” or “our”), which manages and operates the VaaniKosh Digital Platform (defined below) and any natural or legal person who accesses and/or uses VaaniKosh Digital Platform in any manner (“you” or “your”) or uses any current or future service or functionality or offer made available on VaaniKosh Digital Platform (“Service”), as updated from time to time.

By using the VaaniKosh Digital Platform, you expressly agree to be bound by the Terms. So please read these carefully before continuing to use the VaaniKosh Digital Platform. If you do not agree with any of these terms, please do not use this VaaniKosh Digital Platform. If you have any questions about these Terms, you may contact us at legal@vaanikosh.com.

Please note that your access to the Services, other platforms or utilisation of Products (defined below), offers or promotions in relation to the Products as may be provided by VaaniKosh or its affiliates, may be governed by other terms and conditions, policies or guidelines (“Additional Terms”) along with these Terms.

If these Terms are inconsistent with any Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Service or utilisation of the Product. These Terms govern your use of the VaaniKosh Digital Platform and transaction or dealings thereon.

For the purposes of these Terms:
(a) “VaaniKosh Digital Platform” means the www.vaanikosh.com, which include its corresponding mobile application / wallet / website / tablet / desktop or any other digital mode and/or operating system as provided by VaaniKosh, on which you may avail the Services and includes applications controlled and managed by VaaniKosh which interact with one or more such mobile applications / wallets / websites / tablets and digital modes as provided by VaaniKosh;
(b) “Products” shall mean the variety of products offered for sale to you on the VaaniKosh Digital Platform; and
(c) VaaniKosh and you are hereinafter individually referred to as “Party” and collectively as “Parties”.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the VaaniKosh Digital Platform, operated by VAANIKOSH INNOVATIVE SOLUTIONS (OPC) PRIVATE LIMITED, indicates your agreement to these Terms of Use, the privacy policy of VaaniKosh Digital Platform and any other policies or guidelines that may be applicable on the VaaniKosh Digital Platform at the time of your access and usage of the VaaniKosh Digital Platform and which may be updated from time to time.

2. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Refund Policy

For detailed information, please see our Refund Policy.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use the Service to harass, abuse, or harm another person
• Scrape, crawl, or use automated means to access the Service beyond normal usage
• Resell or redistribute the Service without authorization
• Use the Service to violate the privacy of others

5. Intellectual Property

For detailed information, please see our Intellectual Property Rights Policy.

6. Data Collection and Privacy

We collect and use your information as described in our Privacy Policy. By using the Service, you consent to such collection and use.

7. Third-Party Services

Third party Website or Sevices may place their own cookies or other files on the Users' computer, collect data or solicit personal information from the Users, for which VaaniKosh is not responsible or liable.

8. Service Modifications and Termination

8.1. We reserve the right to modify or discontinue the Service at any time, with or without notice.
8.2. We may terminate or suspend your account immediately if you breach these Terms.

9. Disclaimers and Limitation of Liability

9.1. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
9.2. We do not guarantee the accuracy, completeness, or reliability of content aggregated from third-party sources.
9.3. To the maximum extent permitted by law, VaaniKosh shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
9.4. In nо event shаll the Соmраny, its оffiсers, direсtоrs, emрlоyees, раrtners оr аgents be liable tо Yоu оr аny third раrty fоr аny sрeсiаl, inсidentаl, indireсt, соnsequentiаl оr рunitive dаmаges whаtsоever, inсluding thоse resulting frоm lоss оf use, dаtа оr рrоfits оr аny оther сlаim аrising оut, оf оr in соnneсtiоn with, Yоur use оf, оr ассess tо, the Website/Application/Social Media Channels.
9.5. In the event of Your breасh of these Terms, you agree that the Соmраny will be irreраrаbly harmed and may not have an аdequаte remedy in money or damages. The Соmраny therefore, shall be entitled in such event tо оbtаin аn injunction аgаinst such а breасh frоm аny соurt оf соmрetent jurisdiсtiоn. The Соmраny's right tо оbtаin suсh relief shаll nоt limit its right tо оbtаin оther remedies. Аny viоlаtiоn by You of the terms оf this Сlаuse mаy result in immediаte susрensiоn оr terminаtiоn оf Yоur Ассоunts араrt frоm аny legаl remedy thаt the Соmраny саn аvаil. In suсh instаnсes, the Соmраny mаy аlsо disсlоse Yоur Ассоunt Infоrmаtiоn if required by аny Gоvernmentаl оr legаl аuthоrity. Yоu understаnd thаt the viоlаtiоn оf these Terms соuld аlsо result in сivil оr сriminаl liаbility under аррliсаble lаws.

10. Indemnification

You agree to indemnify and hold harmless VaaniKosh and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

11. Responsible Disclosure

You agree to disclose any discovery of security vulnerabilities associated with any of VaaniKosh Digital Platform services, in a responsible manner.

12. Governing Law

VaaniKosh Digital Platform can be accessed from all nations around the globe where the nearby innovation permits. Each country has their own laws so here we agree that only Indian laws will apply in all matters relating to the use of any electronic medium of VaaniKosh Digital Platform whether its Website/Application/Social Media Channels. You acknowledge and concur that both you and we will submit to the selective purview of the courts of the India in regard of any disagreements emerging out of as well as regarding these terms and conditions of use.

13. Changes to Terms

We reserve the right to update these Terms at any time and this will be reflected on Website. You have to visit respective Policy Section on Website to stay updated about the policy. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Us

Company: VAANIKOSH INNOVATIVE SOLUTIONS (OPC) PRIVATE LIMITED
Address: Plot GH-05-A, Techzone-4, Greater Noida, Uttar Pradesh, India
Email: legal@vaanikosh.com